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Terms



Shipper and BT Express Auto Transport Agree to the following:

1. When shipping your vehicle with BT Auto Transport, you authorize the driver/carrier to operate and transport the motor vehicle between the origin and destination agreed to on the shipping order.

2. Trucking damage claims are covered by carrier from $100,000 up to $250,000 cargo insurance per load, and a minimum of 3/4 of one million dollars public liability and property damage. A visual inspection of the vehicle(s) will be done at the time of pick up and delivery by both the contact at each location and the driver/carrier, all damages must be clearly noted and marked as "prior to loading" or "damaged during transport". All claims must be noted and signed for at time of delivery, and submitted in writing within 10 days of delivery. Further BT Auto Transport requires pictures of the damage to said vehicle, and no less than three estimates for repair of damages. Although BT Auto Transport will do everything within its power to assist with any and all damage claims, BT Auto Transport will not be held responsible for damages caused by an independent contractor.

3. BT Express Auto agrees to provide a carrier to transport your vehicle as promptly as possible in accordance with your instructions, but cannot guarantee pick up or delivery on a specified date. BT Auto Transport requires a deposit in order to dispatch a truck to pick up any vehicle, should the customer choose to cancel their order at any time for any reason prior to a truck being scheduled, BT Auto Transport will provide a full refund of said deposit with no questions asked. If an order is cancelled after a truck has been dispatched, the deposit will be non-refundable. BT Auto Transport can not be responsible for failure of mechanical or operating parts of your vehicle.

4. Vehicles will be picked up and delivered to addresses specified by the customer assuming it is safe to provide this service. Pick up or delivery by appointment is available at our "hotshot' rate. If your vehicle is not running or is oversized please inquire as to extra charges. If carrier is not advised of inoperable or oversized vehicles prior to pick up, all extra charges must be paid in cash or certified check on delivery. If your primary family vehicle is the one to be transported and is not delivered within twenty-one days of loading, BT Auto Transport agrees to pay $27 per day toward the rental of a vehicle with a receipt. This excludes all Hawaii, Alaska and International moves or trucking damage claims, and is limited to a maximum of seven days. Vehicles being picked up or delivered from Alaska, Hawaii, Puerto Rico or any international destination will be door to port, port to door or port to port service as specified in the initial quote. BT Auto Transport does not agree to provide any land transport in Hawaii, Alaska or any international location.

5. Shipper shall remove all non-permanent outside mounted luggage and other racks prior to shipment. The exterior of vehicles should be clean. If the vehicle is too dirty for driver to do a complete visual inspection this will be noted and carrier will not be liable for any damages to vehicle. Vehicles should have between ¼ and ½ tank of gas. Carrier will not be liable for damaged caused by leaking fluids, freezing, or exhaust systems. Any claim for loss or damaged must be noted and signed on condition report at time of delivery and submitted to BT Auto Transport in writing.

6. Luggage and personal property may be transported in the vehicle, with the following restrictions. The maximum weight of items transported in the vehicle is 100 lbs. No live plants, live animals, drugs, alcohol, firearms or illegal substance may be transported in the vehicle. BT Auto Transport also recommends that no electronic equipment be transported in the vehicle. Carrier cannot be held liable for personal items left in vehicle, or for any damage caused to the vehicle by items transported in the vehicle.

7. Shipper agrees to pay the price quoted by BT Express Auto Transport for delivered vehicles, and will not seek to stop payment on a check or charge back a credit card due to any damage to vehicle(s). Department of Transportation regulations require that all claims be filed in writing and all tariffs be paid in full before a claim can be processed.

This agreement and any shipment here under are subject to all terms and conditions of the carrier's tariff and the uniform straight bill of lading, copies of which are available at the office of the carrier. BT Express Auto Transport's U.S. Department of Transportation Broker's license number is 559636.

These terms supersede all oral representation of BT Express Auto Transport, and constitute the entire agreement between shipper and BT Express Auto Transport and may not be changes except in writing signed by an officer of BT Express Auto Transport.